Privacy Policy
Last Updated: 23/12/2025
1. Who We Are
This website is operated by Ranjan Sharma, operating as Ranjan Sharma Consultancy Services (RSCS), trading as RSCS Solutions.
2. What This Policy Covers
This policy explains how we collect, process, and protect your data.
- What personal information we collect
- How your data is stored
- Your rights under UK GDPR
- How to contact us for privacy matters
3. Information We Collect
A) Information You Provide
When you submit the contact form, we collect:
- Name
- Email address
- Message content
B) Automatically Collected Data
If you accept cookies, we may collect:
- IP address
- Browser information
- Pages visited
- Time spent on the website
C) Cookies
Cookies are only used if you provide consent through our cookie banner. These may include analytics or performance cookies.
4. How We Use Your Data
We use personal data to:
- Respond to enquiries
- Provide customer support
- Improve website performance and analytics
- Ensure site security
We do not sell or share personal data with advertisers or third parties.
5. How Your Data Is Stored
Contact form submissions are stored securely in our database. They are used only for communication and customer support.
No contact form data is sent to Zoho, CRMs, or analytics tools.
6. Legal Basis for Processing
We process your data under:
- Legitimate Interest – replying to enquiries
- Consent – analytics cookies
- Contract – when entering a project
7. Data Retention
Contact form messages are stored for active communication purposes and retained for up to 24 months. After this period, they are safely removed.
8. Your Rights Under UK GDPR
You can request to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Withdraw cookie consent
- Object to certain processing activities
9. Children’s Privacy
Our services are not intended for individuals under the age of 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
11. Contact Us
If you have privacy-related questions, contact us:
Email: contact@rscs.solutions
Belfast, Northern Ireland, United Kingdom